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We need to be upfront.

Horrible On Hold is run by Captivate On Hold. Our aim is to bring complaints about bad on hold to the attention of those that can make a difference.

Frequently Asked Questions

Great on hold audio is not rocket science, but is is an art. One that Captivate has perfected over the past 20 years with experience and technological advances.

Why do we even have to have on hold?

When there is radio why does it always sound so bad?

This is another question?